Overview of Course

The Travel and Tourism is an excellent course for anyone with an interest in the travel, hospitality or tourism industries. The course is designed to give learners a broad introduction to the travel and tourism industry and provide them with experience of a range of work-related activities related to this sector. There is an emphasis on thinking about different job opportunities and on building the work and life skills required that employers in travel and tourism are looking for. There will be lots of opportunities for hands-on experiences and working with partner organisations such as the college and businesses in the travel and tourism sector.

Course Content

The course is made up of four units:

Unit 1: Employability

Learners will be introduced to different employment opportunities in the travel and tourism industry. They will gain an understanding of the skills employers identify by employers as being important for travel and tourism jobs and have the opportunity to develop and demonstrate these.

Unit 2: Customer Service

Learners will develop the skills and knowledge to enable them to meet to meet the needs of customers. They will develop their communication skills and learn how to deal with different issues that customers may have.

Unit 3: Scotland and Unit 4: UK and Worldwide

In these two units, learners will explore a range of tourist destinations both within Scotland and further afield. This will give learners the opportunity to develop their research and planning skills and deepen their knowledge of products in the travel and tourism industry.

Assessment

There is no final exam for this course. Learners will demonstrate the skills, knowledge and understanding they have developed at the end of each unit through a variety of pieces of work (e.g. research projects and presentations) and through their own records of self-evaluation.

Progression Routes

The knowledge, skills and experience that learners will build throughout the course will be excellent preparation for working in travel and tourism related jobs. Learners will also acquire many transferable skills that will be useful for jobs in other career pathways. The course provides an excellent foundation for study of travel and tourism related qualifications in further education. An alternative progression pathway could be another Social Subject at National 5 or Higher level.